How do I properly pack my boxes?

Visit our How to Pack web page or download our Packing Guide, in PDF format. You will need Adobe Acrobat Reader to view this document.

Where do I get labels for my boxes?

You can download printable labels here, in PDF format. Please read the packing guide to make sure that you attach them properly. You will need Adobe Acrobat Reader to view this document.

What are your Terms and Conditions?

Visit our Terms and Conditions web page or download a copy in PDF format. You will need Adobe Acrobat Reader to view PDF files

How do I know how many boxes I will need?

A 5-minute phone call with one of our customer service reps can determine your exact price and storage needs.

How do I get my packing material?

Approximately one week before your scheduled pick-up, all materials will be delivered to your campus (most likely your scheduled reading day). You will be notified of the date, time and location via email. Or, you can visit the web site at www.thestudentstorage.com for schedule. You will be notified of the exact time and location of your drop.

Are my items safe and insured?

All items are stored in our professional movers' storage facilities. They are fully secure, climate-controlled warehouses.

Insurance can be purchased one and/or two ways:

• Through the moving company, (the day that we pick-up your items). It can be purchased at the replacement rate of $10 per $500, (you will say which box, or item that you would like to insure) This insurance is in effect from the time of pick-up, till you return in the fall.
• OR through The CSI protection group. This company provides personal property insurance plans for college students nationwide. The one-year policy covers the replacement cost for students' property for less than the cost of a homeowner's deductible.
  You can visit CSI protection group at www.collegestudentinsurance.com or call: (888) 411-4911

Can I store items that won't fit into a box?

The Student Storage Company can store any item that you need to leave behind. We store futons, trunks, furniture, desks, beds, refrigerators, chairs, etc...

What methods of payment do you accept?

Credit cards including Visa, MasterCard, American Express, as well as personal checks. NO CASH !!!!

When do I get billed?

All clients will be billed $25.00 when the packing materials have been ordered, and the balance is not due until the pick-up has been completed.

How do you keep track of items so they don't get lost or mixed with others?

All customers receive a detailed inventory list of all the items that were signed in on pick-up. Once the items enter the warehouse, they are rechecked. Upon delivery in the fall the inventory list is re-checked and signed.

Can I cancel my order?

All orders can be cancelled without penalty up until 2 weeks prior to pick-up. If cancellation occurs after the materials have been delivered, the client will forfeit the $25.00.

Do you pick -up and deliver Off Campus?

The Student Storage Company can pick-up whether you live in a dorm or off-campus in an apartment. All deliveries in the Fall will also be back to your door.

What if I bring out more or less than I ordered?

No problem, you will only be billed for the amount of items you store. Remember there is no minimum or maximum amount a client needs to store.

Can I pull my items out of storage early?

We work with RAs and student atheletes to ensure their stored items are available for early arrival.

Also, items can be pulled out over the summer. However, there is a $50.00 fee to pull items from the warehouse and a $175 fee for delivery. Prices are subject to change without notice.

Hours:

Monday thru Thursday: 9:30 a.m. - 8 p.m.
Friday: 10 a.m. - 4 p.m.
Saturday and Sunday: 12 - 5 p.m.

For more information please call and speak to one of our customer service representatives: 315.425.9460 or toll free at 877.637.8673

Don't wait. ORDER NOW!

Select your school from the list below for pricing, dates, and order information.

Colgate Georgetown George Washington Hamilton College  Ithaca NC Chapel Hill  SUNY Albany Seton Hall Syracuse Fairleigh Dickenson-Florham Yale